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RMA (Return Merchandise Authorization) Request
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Please read our warranty & return policy
carefully before you request a RMA number.
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Warranty |
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We provide 30 days money back
guarantee together with one year
replacement warranty for most of our
batteries and chargers. Some items
may carry only 90 days warranty, we
urge you check product
specifications and warranty issue in
details before your purchase. |
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Return Policy |
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All products with 1 year or 90 days warranty
are allowed to return for new replacement if
they get defective within the warranty
period.
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All returns must be in original factory cartons with all original packing materials.
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All miscellaneous materials such as manuals,
accessories and cables must be included or
you will be billed for the missing parts
accordingly.
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Returns must be shipped freight prepaid by customer. Any return sent back freight
collect will be refused.
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Authorized return merchandise must be received within 15 business days from the date of issuing RMA number or the return will be refused.
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All replacement items will be shipped after we have received and processed your defective return. A new tracking number will
be sent to you on the replacement item when it ships.
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All products are allowed to return for credit within 30 days from our invoice date.
All credits will be made back to the
original payment method.
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No shipping charge
will be refunded for any reason.
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Please fill out the RMA request form.
All
fields marked with
*
are required, you should fill them out, in
fact, we strongly suggest you fill out all
fields to help us diagnose your product problem
and give you correct solutions. Also, it is your
responsibility to type a valid email and
shipping addresses, we will send the RMA # and
ship the replacement to your addresses you type
here. |
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RMA Request Form
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The batteries and battery chargers supplied by TitanNotebook are compatible
replacements. Any reference to products or trademarks of other companies is purely for the purpose of identifying
compatibility. We are neither affiliated with, authorized by, licensed by, distributors for, nor related in any way to
the referred manufacturers, nor are the products sold through TitanNotebook manufactured by or sold with the authorization of the
referred manufacturers.
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Questions? Please contact us at
sales@titannotebook.com
Hours: Monday thru Friday -- 9:30AM - 5:30PM PST
Copyright©2000-2007, TitanNotebook. All Rights Reserved. Privacy Policy
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